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Do you offer Cash on delivery?

We do not offer CoD at the moment.

Do You Ship Internationally?

We don't ship internationally at the moment, but we are working with our logistics partner to enable us to ship internationally in the near future.

What are the accepted forms of payment?

We accept all major credit/debit cards, GCash, GrabPay, and Maya. We are also working on other payment options, so keep an eye out for future payment options. 

What shipping methods do you offer?

We have J&T, LBC, and Lalamove as our logistics partner. 

What are your shipping rates?

Shipping rates will depend on the distance between your address and the merchant's location. But our logistic partners has given us a competitive rate that our customers can enjoy.

Where can I find my Referral Link?

Follow the steps bellow to view your unique Referral Link:

  1. Log-in to your account.
  2. In the upper left corner (web) or the bottom right menu (app), click on your name/profile.
  3. Click on the ‘Referral’ tab just below the ‘Profile’ tab and find the Referral Link field. 
  4. Copy the full link and share to your friends. :)

How much to join ATIN.PH as a merchant?

ATIN.PH is free to join for merchants and customers, no joining fees whatsoever.

If joining is free, how do you earn?

We charge a minimal transaction fee of 10% for each purchase made. That means we will only earn if our merchants earn. 

How to join as a merchant?

Go to www.atin.ph/register, register as a merchant, we will review your application, then you will receive an email once your application is approved.

Why do you need to review merchant applications?

We need to review each merchant to ensure that we provide quality and authentic local products to our customers. 

As a merchant, what can we sell?

You may sell anything you or your brand designed and has full ownership to. It can be a sticker of your community or own character, shirt with a unique design, a one-off piece of art, designer toy, and more. 

What can we NOT sell?

We only allow original and creator owned products to be sold on ATIN.PH. This includes items that you personally designed or produced and with complete ownership to. Items like fan art, unlicensed reproductions, used items, OEM products, and other similar items are not allowed. If you're unsure, just remember that if you didn't design or produce it, it's not allowed. 

I already have a Customer account, do I need to create a separate Merchant account?

You don't need to create a separate account to become a merchant on ATIN.PH. Simply go to your customer account profile and click on the "Become a Vendor" tab to apply.

May I use AI for my submission?

Submissions that are AI-generated or aided are not allowed.

When can we start selling our submitted designs?

As soon as your design is approved, a product listing will be created for your design, you may then promote the product with your design to start generating sales.

How many designs can I submit?

You may submit as many designs as you want. 

Will you own the rights of submitted designs?

No, submitting your design will only grant us the right to reproduce your designs, but you will retain full ownership of them.